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phrase setting

ahmad May 27, 2015 03:24AM EDT

how I want to add phrases and this statement should be negative but semantria show positive

"Kenderaan awam pun nak ad GST. Selama rini nak beli ticket bus pun bekira2. (Sial) la. Lain la university aku sblah rumah"


(Sial) is negative word

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Ethan May 29, 2015 11:20AM EDT Semantria Agent

Hi Ahmad,

Two ways you can do so
1) through the Semantria online configuration application at online.semantria.com. After you log in, choose your configuration in the list and click the “sentiment” button on the right side of it to go to the sentiment phrase manager
2) through the excel plugin. Click the “Semantria” tab. Next click on “Configurations” in the ribbon and select your configuration. Lastly, click on “Sentiment Settings” in the ribbon and add your sentiment phrases and weights on the right-hand window

Please let us know if you have further questions or if not, please confirm this issue can be closed. Thanks.

Regards,

Ethan Thong
Support Engineer

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Ethan Jun 01, 2015 10:05AM EDT Semantria Agent

Hi Ahmad,

I want to check in to see if the information we sent you resolved your issue? Can you let us know so we can close this issue or provide you more info if necessary? Thank you.

Regards,

Ethan Thong
Support Engineer

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Ethan Jun 04, 2015 10:43AM EDT Semantria Agent

Hi Ahmad,

I want to check in again to see if the information we sent you resolved your issue? Can you let us know so we can close this issue or provide you more info if necessary? Thank you.

Regards,

Ethan Thong
Support Engineer

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Ethan Jun 09, 2015 10:56AM EDT Semantria Agent

Hi Ahmad,

I want to check in one last time to see if the information we sent you for adding sentiment phrases resolved your issue? Can you let us know so we can close this issue or provide you more info if necessary? Thank you.

Regards,

Ethan Thong
Support Engineer

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Ethan Jun 12, 2015 11:30AM EDT Semantria Agent

Hi Ahmad,

Since we have not heard from you we will assume that the information you received on how to add sentiment phrases fully answered your question and we will proceed to closing this ticket. If you should have further questions at a later time please contact us at support@semantria.com

Regards,

Ethan Thong
Support Engineer

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