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Recieving Authentication error while using semantria java sdk

Prathamesh Puralkar Apr 21, 2015 04:25AM EDT

Hi,

I'm trying to connect to semantria by java sdk provided. However I am getting an authentication error from semantria as follows 'HTTP status 401 error message: Authentication failed.'. I double checked my key but still I am facing the same problem.

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Ethan Apr 21, 2015 01:01PM EDT Semantria Agent

Hi Prathamesh,

What is the key and secret that you are using? Can you try regenerating them by logging into Semantria.com?

Ethan Thong
Support Engineer

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Ethan Apr 24, 2015 05:35PM EDT Semantria Agent

Hi Pranthamesh,

Making another request for your key and secret to help us troubleshoot your issue further? Can you try regenerating them by logging into Semantria.com?

Ethan Thong
Support Engineer

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Ethan May 04, 2015 03:55PM EDT Semantria Agent

Hi Pranthamesh,

Making a final request for your key and secret to help us troubleshoot your issue further? Can you try regenerating them by logging into Semantria.com? If we do not hear back from you in a timely manner than we will assume that you were able to solve your issue and proceed to closing this ticket.

Ethan Thong
Support Engineer

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Ethan May 07, 2015 04:51PM EDT Semantria Agent

Hi Pranthamesh,

Since we have not heard back from you then we will assume that you were able to resolve the issue. If this issue still exists please do not hesitate to contact use at support@semantria.com

Regards,

Ethan Thong
Support Engineer

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