Support Center

  • Unable to see the security check

    I am unable to see the security check when I create a account for Semantria Excel Add In

    1 Agent Answer 1 Community Answer Apr 02, 2017 07:33PM EDT
  • No mentions in entity list

    When I post document text I get a list of extracted entities as I expect, but none of the entities have a ment...

    2 Agent Answers 1 Community Answer Jan 24, 2017 04:37PM EST
  • No Analysis Showing

    When i try to run an analysis (both detailed and Discovery), i select the source cells and click on analyse bu...

    1 Agent Answer 0 Community Answers May 06, 2016 04:00AM EDT
  • API limits

    Is there an option to increase Max document size, which is currently 2048 characters? The API raises the follo...

    0 Community Answers Mar 16, 2016 09:14AM EDT
  • Excel Installation

    I installed the 32-bit version of Semantria, and it's showing up in my Excel Add-Ins library. However, t...

    5 Agent Answers 0 Community Answers Jul 26, 2015 12:10PM EDT
  • Data Analyis is taking too long to complete

    I'm trying to generate a detailed sentiments report, I've been waiting for the data analyzing to be ...

    4 Agent Answers 0 Community Answers Jun 30, 2015 02:04AM EDT
  • API Detailed Analysis Quick Start Application for Java

    Hi Semantria community, Here's a link to my public repo for the Java version of the Detailed Analysis ...

    0 Community Answers May 20, 2015 08:08AM EDT
  • Recieving Authentication error while using semantria java sdk

    Hi, I'm trying to connect to semantria by java sdk provided. However I am getting an authentication er...

    4 Agent Answers 0 Community Answers Apr 21, 2015 04:25AM EDT
  • customizing document response data using .NET SDK

    We are using the .NET SDK to queue and get back documents. We would like to "customize" the documen...

    0 Community Answers Dec 29, 2014 04:20PM EST
  • Processed data is not available for the selected project...

    Log file extract below: INFO 2014-11-04 10:30:22 Send 1981 documents successfull INFO 2014-11-04 10...

    1 Agent Answer 0 Community Answers Nov 04, 2014 06:00AM EST
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