How do I tune your system for category, query, and entity accuracy?
In order to tune the system, it is necessary to revise the category samples and manually check them against a sample from the dataset, as well as, refine the queries and custom entities list and manually compare them to the dataset. For domain or vertical-specific uses, 30-50 hours is sufficient to tune the system. For general content, 50-150 hours of (professional linguist) tuning will be sufficient. Tuning the system will improve accuracy, recall, and precision.
For more on the measurement methodology in calculating accuracy, recall, and precision see our Measurement Methodology article.