Can one customer run multiple sessions? As in can he be running two parallel content (i.e. twitter and full length content with two different configurations)?
Yes, check multithreading chapter in Wrappers integration guide document. It is not a problem. The wrappers support this.
In general, are we allowing multiple sessions per customer?
Multiple sessions are allowed per wrapper.
Can one customer be running multiple sessions with different languages?
Yes. For example, one customer can create 3 sessions in 3 different threads and for each session a customer can load a specific configuration and can process different tasks on different languages with different lists, categories, queries. The customer’s developers do this.
How do customers set up multiple configurations?
For the API, see our Semantria API 2.0 document, Configurations chapter for details.
Within our Excel Add-In, profiles are configuration sets or sub accounts for your Semantria account. Configurations are stored on Semantria servers and contain all of your Semantria settings. Use profiles to quickly switch between multiple users, content types, languages, etc.